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Charities and NGOs
The CRM that we implement at iXiam Global Solutind is a software for non-profit entities. We work together with Non-Governmental Organizations (NGOs) that seek to efficiently manage their social base, also with ornaization that seek a strong fundrasing software tool.
CiviCRM is FLOSS (Free/Libre and Open-Source Software) a free to use, open source CRM specially designed and oriented for NGOs.
We work together with NGOs from all over the world, together with Doctors Without Borders, together with Amnesty International, together with the Spanish Red Cross.
Wework with NGO´s implementing donors and partners management systems, we provide tools for fundraising, communications and events. We provide integral solutions
The Banco de Alimentos de Madrid uses CiviCRM to manage its subscribers, food donors and one-time donations. From Ixiam, we developed forms, tailored to the needs of BAM that, connected to CiviCRM, lead to agile and effective data management. At the same time, BAM takes advantage of other features of CiviCRM to generate tax receipts,182 form, SEPA remittances from its subscribers and direct communication with them.
BANCO DE ALIMENTOS DE MADRID
Médecins Sans Frontières is one of the international organizations that has implemented CiviCRM in some countries like: Spain, Argentina, Uruguay, México, Greece, South Africa and Czech Republic. Since 2011, MSF trusts iXiam to lead the implementation of CiviCRM in the mentioned countries and others to come. MSF relies on CiviCRM for donors management, communications, fundraising, events among other critical processes.
MÉDECINS SANS FRONTIÈRES (MSF)
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Donors and Members Management
One of the main features of CiviCRM in an NGO is the centralizing the information of donors, members and constituents into one single system. Working together with the organization, we can migrate the data off the old systems and consolidate it into CiviCRM. Some of the main benefits are:
- Record and track all the activities of each contact
- Group and categorize all information
- Collect the contributions using SEPA standard collections
- Integrate with online payment gateways
- Strong reporting tools to visualize the information stored in the system


Communications, Campaigns and Events
CiviCRM allows to send mass emails and/or text messages (SMS) to specific groups of contacts. Also included is an Event Management Module (CiviEvent). Everything can be connected to customizable Campaigns. This allows the organization to:
- Schedule and send newsletters from the CRM
- Manage spam, bounces and online reputation
- Reports with clickthrough, opens and useful info
- Send scheduled reminders, i.e. 1 day before the event
- Create Information pages and online registration
Public websites integrated with the CRM
We develop and design websites for NGOs integrating different components, such as Drupal for managing content and CiviCRM for donor management. With this integration, we can achieve:
- Online forms integrated with the database
- Public agenda of upcoming events
- Automatic members and donors signup
- Private area and collaborative intranet


Multi project fundraising platform
We have developed a platform based on Drupal and CiviCRM so the organizations can manage their fundraising initiatives and campaigns:
- Landing page with the Organisation Branding for projects
- Users can create their own campaigns in 2 simple steps
- Users can share the personal campaigns with their contacts
- No fees per transaction
- Private and secure platform
Civi-Go: Cloud solution ready to go
We have created Civi-Go, a cloud based CiviCRM distribution that operates in SaaS (Software as a Service) mode and helps organizations to start using CiviCRM without worrying about configurations or complex installations:
- No technical skills needed
- Secure and monitored system
- Start sending mass emails from the start
- No setup fee
- No vendor lock in
