CRM for Charities and NGOs

We work together with Non-Governmental Organizations (NGOs) to further their donor and member engagement. We implement using CiviCRM, a free to use, open source CRM for charities and NGOs.

Our NGO partners are from all over the world: Doctors Without Borders, Amnesty International, and the Spanish Red Cross to name a few. The NGOs take advantage of donors and partners management systems, tools for fundraising, communications and events.

The Banco de Alimentos de Madrid uses CiviCRM to manage its subscribers, food donors and one-time donations. From Ixiam, we developed forms, tailored to the needs of BAM that, connected to CiviCRM, lead to agile and effective data management. At the same time, BAM takes advantage of other features of CiviCRM to generate tax receipts,182 form, SEPA remittances from its subscribers and direct communication with them.

BANCO DE ALIMENTOS DE MADRID

Médecins Sans Frontières is one of the international organizations that has implemented CiviCRM in some countries like: Spain, Argentina, Uruguay, México, Greece, South Africa and Czech Republic. Since 2011, MSF trusts iXiam to lead the implementation of CiviCRM in the mentioned countries and others to come. MSF relies on CiviCRM for donors management, communications, fundraising, events among other critical processes.

MÉDECINS SANS FRONTIÈRES (MSF)

One of the main features of CiviCRM in an NGO is the centralizing the information of donors, members and constituents into one single system. Working together, we migrate the data off old systems and consolidate it into CiviCRM. Some of the main benefits are:

Communications, Campaigns and Events

CiviCRM allows to the sending of mass emails and text messages (SMS) to specific groups. On top of that is an Event Management Module (CiviEvent). Everything can be connected to customizable Campaigns. This allows the organization to:

Schedule and send newsletters from the CRM
Manage spam, bounces and online reputation
Reports with click-throughs and opens
Send scheduled reminders, e.g. 1 day before the event
Create information pages and online registration

Public websites integrated with the CRM

We develop and design websites for NGOs integrating different components, such as Drupal for managing content and CiviCRM for donor management. With this integration, we can achieve:

Multi-project fundraising platform

We have developed a platform based on Drupal and CiviCRM so the organizations can manage their fundraising initiatives and campaigns:

Landing page with the organisations branding for the fundraising effort
Users can create their own campaigns in 2 simple steps
Users can share their own personal campaigns with their contacts
No fees per transaction
Private and secure platform

Civi-Go: Cloud solution ready to go

We have created Civi-Go, a cloud based CiviCRM that operates in SaaS (Software as a Service) mode and helps organizations start using CiviCRM without worrying about configurations or complex installations:

Insights and Our Work

Our Work

Madrid Food Bank

Banco de Alimentos de Madrid uses CiviCRM to manage its subscribers, food donors and one-off donors. Ixiam developed forms adapted

July 15, 2021

Our Work

Amnesty International Spain and their work with CiviCRM

Managing Amnesty International with a open source software, CiviCRM Amnesty International is a global movement with over 7 million supporters,

December 23, 2020

Insights

Why should your NGO use a CRM?

We tell you the reasons why it´s so important to use a CRM, a management tool in your non profit organization

May 24, 2018