CRM for Charities and NGOs
We work together with Non-Governmental Organizations (NGOs) to further their donor and member engagement. We implement using CiviCRM, a free to use, open source CRM for charities and NGOs.
Our NGO partners are from all over the world: Doctors Without Borders, Amnesty International, and the Spanish Red Cross to name a few. The NGOs take advantage of donors and partners management systems, tools for fundraising, communications and events.
The Banco de Alimentos de Madrid uses CiviCRM to manage its subscribers, food donors and one-time donations. From Ixiam, we developed forms, tailored to the needs of BAM that, connected to CiviCRM, lead to agile and effective data management. At the same time, BAM takes advantage of other features of CiviCRM to generate tax receipts,182 form, SEPA remittances from its subscribers and direct communication with them.
BANCO DE ALIMENTOS DE MADRID
Médecins Sans Frontières is one of the international organizations that has implemented CiviCRM in some countries like: Spain, Argentina, Uruguay, México, Greece, South Africa and Czech Republic. Since 2011, MSF trusts iXiam to lead the implementation of CiviCRM in the mentioned countries and others to come. MSF relies on CiviCRM for donors management, communications, fundraising, events among other critical processes.
MÉDECINS SANS FRONTIÈRES (MSF)
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Donors and Membership Management
One of the main features of CiviCRM in an NGO is the centralizing the information of donors, members and constituents into one single system. Working together, we migrate the data off old systems and consolidate it into CiviCRM. Some of the main benefits are:
- Record and track all the activities of each contact
- Group and categorize all information
- Integrate with online payment gateways such as Stripe and authorize.net
- Robust reporting tools that include data visualization
Communications, Campaigns and Events
CiviCRM allows to the sending of mass emails and text messages (SMS) to specific groups. On top of that is an Event Management Module (CiviEvent). Everything can be connected to customizable Campaigns. This allows the organization to:
- Schedule and send newsletters from the CRM
- Manage spam, bounces and online reputation
- Reports with click-throughs and opens
- Send scheduled reminders, e.g. 1 day before the event
- Create information pages and online registration
Public websites integrated with the CRM
We develop and design websites for NGOs integrating different components, such as Drupal for managing content and CiviCRM for donor management. With this integration, we can achieve:
- Online forms integrated with the database
- Public agenda of upcoming events
- Automatic members and donors signup
- Private and collaborative member portal
Multi-project fundraising platform
We have developed a platform based on Drupal and CiviCRM so the organizations can manage their fundraising initiatives and campaigns:
- Landing page with the organisations branding for the fundraising effort
- Users can create their own campaigns in 2 simple steps
- Users can share their own personal campaigns with their contacts
- No fees per transaction
- Private and secure platform
Civi-Go: Cloud solution ready to go
We have created Civi-Go, a cloud based CiviCRM that operates in SaaS (Software as a Service) mode and helps organizations start using CiviCRM without worrying about configurations or complex installations:
- No technical skills needed
- Secure and monitored system
- Start sending mass emails from the start
- No setup fee
- No vendor lock-in
Insights and Our Work
Our Work
Madrid Food Bank
Banco de Alimentos de Madrid uses CiviCRM to manage its subscribers, food donors and one-off donors. Ixiam developed forms adapted
July 15, 2021
Our Work
Amnesty International Spain and their work with CiviCRM
Managing Amnesty International with a open source software, CiviCRM Amnesty International is a global movement with over 7 million supporters,
December 23, 2020
Insights
Why should your NGO use a CRM?
We tell you the reasons why it´s so important to use a CRM, a management tool in your non profit organization
May 24, 2018