Keeping your CRM up-to-date is much more than a technical task: it’s a strategic decision that directly impacts the security, efficiency, and sustainability of your organization.
As you may know, iXiam has been a CiviCRM consulting partner for 18 years, with experience implementing solutions in more than 40 countries. CiviCRM is a community relationship management system designed specifically for nonprofit organizations, associations, foundations, and civic groups. It allows you to centralize contact data, manage campaigns, organize events, automate communications, and manage donations, among many other functions.
Its open source code and active community make it a powerful, customizable, and commercially license-free tool. But like all software, its maintenance and regular updates are essential to take full advantage of its potential and protect the sensitive data it manages.
Both CiviCRM and any CRM require periodic updates for the following reasons:
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Security: Detected vulnerabilities are corrected, protecting your community’s data from potential attacks or unauthorized access.
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Technological compatibility: New versions adapt to updates to systems such as PHP, databases, or CMSs like Drupal or WordPress.
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Functional improvements: Each new version incorporates tools and features that streamline the team’s work.
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Bug fixes: Bugs and issues reported by the community are resolved.
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Community support: Older versions are often excluded from support and updated documentation.
Benefits of keeping CiviCRM updated CiviCRM
🔒Greater information security
⚙️ Compatibility with updated systems
🚀 Access to new features and extensions
🛠️ Correction of existing bugs
👩💻 Improved experience for users and administrators
📈 Optimization of overall system performance
Risks and disadvantages of not updating
🔐 Exposure to security risks
🧩 Incompatibility with other systems (such as Drupal or WordPress)
🐞 Persistent unresolved bugs
📉 Functional limitations and loss of productivity
💸 Higher accumulated technical costs over the long term
🙅♂️ Lack of support or applicable documentation
An updated system is a stronger organization
Postponing your CRM update is like neglecting maintenance on a vehicle: it may work for a while, but when it fails, the problem is usually bigger and more expensive.
Updating CiviCRM regularly ensures that your organization can continue to grow, without dragging past mistakes, taking advantage of improvements, and protecting what’s most important: your community’s relationships and data.
Is your organization using an older version of CRM?
At iXiam, we help organizations around the world plan and execute secure and sustainable updates to their CRM.
Let’s talk through this form to clear up any doubts you may have!
