CiviCRM Intranet: a secure space to strengthen your community
In the daily management of a nonprofit, staying connected with members, volunteers, and donors is just as important as managing data. That’s why the CiviCRM Intranet has become a key feature — a private, secure, and customizable space where each contact can access their information, participate in activities, and stay updated with your organization’s latest news.
Unlike other closed platforms, the CiviCRM Intranet is part of the same ecosystem as your CRM. This means all data — contacts, memberships, contributions, events, communications — is synchronized in real time, with no need for external systems.
What is the private area or Intranet?
The Intranet is a restricted online space where registered contacts can access personalized information and interact directly with your organization.
It’s ideal for associations, foundations, and NGOs that want to offer their members a digital experience that’s closer, more transparent, and more engaging.
Why an Intranet transforms how you work
Improves transparency and communication with members.
Reduces administrative workload, allowing users to manage their own data.
Fosters engagement and retention among members and donors.
Centralizes all interaction within a single, secure CiviCRM environment.
👉 In short: the Intranet transforms the relationship between your organization and its members, creating a modern, direct, and efficient communication channel.
Starting from the Civi-Go Advanced plan, the Basic Intranet is already included and can be configured based on each organization’s needs.
🔹Basic Intranet: everything you need to connect with your members
The basic version includes all the essential tools to provide a simple yet powerful experience:
✨ Customizable dashboard – Each user can have their own panel with shortcuts to the information that matters most to them.
🧾 Online user registration – A standard public registration form with basic contact data.
👤 User creation and management – Administrators can manually create accounts from the CRM or directly within the Intranet.
✏️ Self-service profile editing – Users can update their personal information anytime.
📰 Private news area – A space to publish exclusive updates, visible only to logged-in users.
📂 Private document area – An internal library with downloadable materials and institutional documents.
🔹Advanced Intranet: more functions, more engagement
For organizations seeking a richer, more interactive experience, iXiam offers the Advanced Intranet, which includes all the above features plus:
💬 Private user area:
Newsletter and group subscriptions.
Custom communication preferences.
📢 Private news area with comments: encourages member interaction and community building.
💳 Contribution management: users can view and download receipts or payment confirmations.
🎟️ Membership management: members can check their status, renew, or update memberships directly from the portal.
And because every organization is different, iXiam can develop custom-built blocks to match your specific needs — from internal reports to volunteer tracking or collaboration spaces.
A living tool within the Civi-Go ecosystem
All these features are available through Civi-Go, our SaaS (software as a service) version of CiviCRM.
That means you don’t need to worry about installations, updates, or maintenance — our team handles everything for you.
Your organization can focus on what really matters: building stronger relationships with your community.
At iXiam, as an official CiviCRM partner with over 18 years of experience and projects in 40+ countries, we help NGOs implement, customize, and enhance their private areas according to their specific needs.
Would you like to offer your members a complete and secure digital experience? Contact us through this form and turn your Intranet into the heart of your community.
