Top CiviCRM Features that are transforming the way NGOs work across the globe

April 7, 2025
Education

We want to go over CiviCRM key features and how they empower the necessary work of thousands of people every day.

1. Contact Management: Centralizes constituent information, allowing nonprofits to maintain comprehensive records of donors, members, and other stakeholders.
Forget about the days where you wanted to contact a donor but the person that knew them is no longer in the company so there is no way of reaching them.

2. Membership Management: Facilitates the creation and management of membership programs, including customizable membership types, automated renewals, and member engagement tracking.
It is enough work to design a program, implement it and measure it, to let the lack of time get supporters lost along the way. With CiviCRM, supporters are registered, tracked and kept up to date so they stay close to the work and the work supported.

3. Event Management: Streamlines the planning and execution of events, from registration to participant tracking, enhancing engagement and fundraising efforts.
A lot of the event apps are either standalone (which doesn’t help facilitate the work and keep track internally) or cost fortune. CiviCRM integrates seamlessly with Drupal and WordPress, keeping the event management easy and connected from the frontend and the backend.

4. Contribution Pages: Enables the creation of customizable donation pages, simplifying the donation process and integrating seamlessly with the organization’s website.
Asking for a contribution out of the blue is like expecting a wedding ring on the first date. Relationships deserve time and effort. Support is a result of proper communication. Contribution pages allows the organisation to share the mission, before asking for a donation.

5. Detailed Reporting: Provides robust reporting tools to analyze data, track performance, and make informed decisions to drive the organization’s mission forward.
When the organization works with CiviCRM, data is up to date, in the cloud, secure and available. No more waiting for reports, no more running to get reports done. Configure then once, and then consult whenever (or share!)

6. Bulk Messaging: Supports targeted communications through rich HTML and text emails, enhancing outreach and engagement with constituents.
Communications should be integrated with the Contact, the history of the behaviour with our communications can reveal a ton of data about what resonates which in turn will allow the organization to evolve the relationship.

7. Case Management: Assists in planning, customizing, tracking, and engaging in client or constituent interactions, supporting complex workflows and service delivery.
CiviCRM will not only help manage people. It will help manage any activities along the relationship. If there ir anything going on with the relationship, it can be recorded and managed.

8. Peer-to-Peer Fundraising: Empowers supporters to raise funds on behalf of the organization, expanding reach and fundraising potential.
The strongest organizations have a close relationship with their support base. And also, facilitate them sharing with their own family, colleagues and friends.

9. Powerful Utilities: Offers additional tools like custom fields, data import/export, deduplication, and automation rules to enhance data management and operational efficiency.
This could be on number 1, as keeping data clean and up to date is key to maintaining quality in the previews 8 points.

¿How would your organization rank this features?

¿Are you not using any of this for lack of knowledge?

At Ixiam we have been dedicated since 2007 to software development and consulting company, with over 15 years of experience implementing CiviCRM in a wide range of projects and industries. From Customized training, data migration services, Web integration and design, to remote platform maintenance. We specialize in:

CRM for NGOs and Foundations:

We provide consulting and implementation services for the free, open-source CiviCRM platform, specifically optimized for NGOs and Foundations. CiviCRM includes modules for event management, newsletters, emails, online donations, and membership management. We implement CiviCRM with Drupal as a content management system.

Drupal and WordPress Web Design and Development:

iXiam has extensive experience developing a wide range of solutions, from desktop applications and corporate websites to multimedia content for medical associations. By using agile methodologies like Scrum and offshore development teams, we offer competitive prices tailored to our clients’ needs.