When we talk about CiviCRM for NGOs, we’re not talking about just another software. We’re talking about a tool built by and for the nonprofit sector, with a clear philosophy: to provide a robust, flexible solution aligned with the real needs of associations, foundations, and social organizations.
While other CRMs were born in the corporate world and later adapted, CiviCRM was designed from the start for the social sector: members, volunteers, donations, events, and campaigns. That’s why it understands nonprofit operations better than any other CRM.
And best of all: there are no license fees. CiviCRM is open source, backed by a global, active community that keeps it secure, updated, and constantly evolving.
Below we detail all the processes that are possible with this powerful tool.
🔗 Full integration with your website and processes
One of CiviCRM’s biggest strengths is its native integration with WordPress, Drupal, or Joomla. This means your website stops being just a showcase and becomes a real channel of engagement with members, volunteers, and donors.
🌐 Public space: online sign-ups, donations, and event registrations.
🔒 Private area (intranet): a secure portal where members can check their history, renew memberships, or download invoices.
👥 Membership and member management
CiviCRM’s membership module is complete and flexible:
Online sign-ups and automatic renewals.
Different membership levels (free or paid, one-time or recurring).
Real-time reporting.
A contributions module linked to memberships to track payments.
All of this translates into less admin work and more control.
💬 Integrated communication
CiviCRM also centralizes communications:
Segmented email marketing directly from the platform.
Mosaico, the drag & drop extension, makes it easy to design professional newsletters.
WhatsApp integration for immediate, direct contact.
News, documents, and events shared within the intranet.
This way, all your communications are organized and connected to the CRM.
💳 Automated and secure payments
With CiviCRM, payments are no longer a hassle:
International: integrations with Stripe and PayPal.
Latin America: direct connection with Mercado Pago.
Spain & Europe: full support for SEPA payments.
Plus, banking data is never stored in CiviCRM, adding an extra layer of security.
🗓 Activity logging and event management
Every interaction is recorded: calls, meetings, volunteering, or project participation. Thanks to the Synopsis extension, you can even calculate the total volunteer hours contributed 🙌.
Event management is also complete:
Online registration forms.
Public events or private intranet-only events.
QR validation at entry.
Automated reminders, confirmations, and waitlist management.
🔄 Data update campaigns
Keeping your database clean is essential. With CiviCRM, you can launch campaigns where members update their own information directly on the website. This reduces admin workload and improves data quality.
📊 Smart reporting and automation
CiviCRM includes tools for intelligent reports and workflow rules, plus management of bounces, duplicates, and validations. Everything you need to keep reliable data ready for decision-making.
☁️ Where to host CiviCRM so I can use it?
At iXiam, we know many organizations prefer not to deal with installation and maintenance. That’s why we offer Civi-Go, our SaaS solution:
All the benefits of CiviCRM, without the technical burden.
Updates, security, and maintenance handled by our team.
Preconfigured tools ready to use from day one.
What investment is needed?
You can start using Civi-Go from €80/month, plus a few hours of setup.
If you prefer to install CiviCRM on your own hosting, we also offer turnkey projects tailored to your organization.
👉 Contact us and we’ll send you a custom quote. We’ll help you make the most of this open technology to increase your organization’s impact.
